Impact Assessment of ICT-for-Development Projects
Richard Heeks carries a lot of weight in the ICT for Development field so his paper on ICT Project impact evaluation will be well thumbed.
But this is not just for those in the development field, it would make a great resource for any organisation, especially NFPs wanting to know what to measure and why to decide whether their ICT project is worth pursuing, and whether it worked.
One of the best features is that it doesn't pretend that there is only one way to evaluate a project, how you define its success depends on what you really wanted from it in the first place, and figuring THAT out would save all of us a lot of time and money.
The full title is Development Informatics Working Paper No. 36 - Impact Assessment of ICT-for-Development Projects: A Compendium of Approaches
Billions of US dollars are invested each year by the public, NGO and private sectors in information-and-communication-technologies-for-development (ICT4D) projects such as telecentres, village phone schemes, e-health and e-education projects, e-government kiosks, etc.
Yet we have very little sense of the effect of that investment. Put simply, there is far too little impact assessment of ICT4D projects.
In part that reflects a lack of political will and motivation. But in part it also reflects a lack of knowledge about how to undertake impact assessment of ICT4D.
This Compendium aims to address that lack of knowledge. It presents a set of frameworks that can be used by ICT4D practitioners, policy-makers and consultants to understand the impact of informatics initiatives in developing countries.
The Compendium is arranged into three parts:
- Overview – explains the basis for understanding impact assessment of ICT4D projects, and the different assessment frameworks that can be used.
- Frameworks – summarises a series of impact assessment frameworks, each one drawing from a different perspective.
- Bibliography – a tabular summary of real-world examples of ICT4D impact assessment.
via School of Environment and Development - The University of Manchester.
Download the PDF document here.
Your Turn:
- How do you evaluate your ICT projects?
- Do you have a framework?
- How well does it serve you?
- Is this any better?
Comments please?
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