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Email policy – should it be zero tolerance?

When someone “crosses the line” in sending dubious emails using company services, one option is to fire them and that’s what happened to Phillip Walker at Safe Air in Blenheim. But yesterday he got his job back and $1,000 award for loss of dignity and injury to his feelings. Its a salutary story at Grubby emailer wins his job back [Read more →]

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Shouting AT the computer has become shouting THROUGH the computer

One of my favourite metaphors for the Internet is that it is an amplifier. If you have a great business, going online will amplify that, if your business is bad in some way, going online will amplify that too. But these days your poor service is online whether you like it or not and whether you have a presence here or not.

Astralian banks are the latest to feel the heat. Angry bank customers hit web instead of tellers [Read more →]

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Celebrity death spam gets a big boost

The death of Michael Jackson created so much traffic to Google that came close to crashing their system and for a while they thought they were under attack. But that blast of sometimes morbid curiosity was also another perfect opportunity for the scammers.  Security Firms Warn of Michael Jackson Spam [Read more →]

Online accounting or not, balancing the criteria

Grant Hewson of  Accomplish has been selling and servicing the company’s PC based accounting software CashManager for a long time and about 18 months ago they decided to offer an online version which has just become available. Since they offer both versions, I figured they would be reasonably unbiased in evaluating the options so I asked him why they decided to move to both channels. (MP3 6:20 4.3MB) [Read more →]

New Facebook Scams

From our friends at Mashable comes this WARNING: New Facebook Scams Today, Junfunrun and Bulitre

We’ve previously covered a number of Facebook scams, most designed to steal your Facebook login details to spam your friends. Today another such scam popped up: the Mashable (Mashable) team currently has multiple mails from “Junfunrun [dot] com” and “Bulitre [dot] com” (don’t visit those domains).

We’re not yet sure whether this is a fresh attack designed to steal login details, or whether it’s spam being sent from previously compromised accounts.

Either way, the message is simple: if you get a link to one of these domains from a Facebook friend today, don’t click it. The scam is easy to spot because the automatically generated subject lines are in the format “Hi {RAND}”.

You should also check that your Facebook account is not sending these mails. Mashable has the instructions, here